Thursday, February 17, 2011

What is the Difference Between Metrics and Analytics?

I know, I have been asked many times about the difference between metrics and analytics. Luk Smeyers with INostix in Europe has created a very cool list of words that show the difference between the two concepts. Thanks Luk!

A lot of my clients and contacts are asking me quite often: "In a few words, what's the difference between HR metrics and HR analytics?" For a few weeks, I have been writing down such words in my beloved iphone (the 'Notes' app). Here you go...enjoy!

1. Tangible
2. Accounting
3. Past
4. Data
5. Large
6. Transactional
7. Information
8. Low value
9. Gathering
Asking questions
10. Reporting
11. HR Scorecard
Business Scorecard
12. HR ownership
Management ownership
13. Controlling
14. Inside-in perspective
Outside-in perspective

What other differences have you seen or experienced between Metrics and Analytics?


Matt Kwiatkowski said...

Lines 4 and 6 really jump out. This is a pretty extensive list but I might add Local vs. Systemic.

Unknown said...


Great addition, thanks for reading!


Anonymous said...

Thought provoking, but Luk should have stopped at “7”. Below that he seems to imply metrics are less important than analytics, but, I think, you really can’t have actionable analytics without well designed metrics.

Unknown said...

I believe metrics are first and then you can use them to develop meaningful analytics as well....I believe Luk was just trying to show the difference...

tataclan said...

I'm in love with this table. I'm so wrapped up in both, the metrics and analytics, that I felt as though I was in 1 cloud. KUDOS for bringing the flashlight to my head. This is so meaningful in re-writing my program's functional statement.

Anonymous said...

What is the difference bewteen HR metrics and HR accounting?

Unknown said...

That is a great question and I must admit, I haven't really heard the term HR accounting. If you give more details, I can probably help out some!